Frequently Asked Questions:

  If I have a question about your products, how do I contact you? Your 800 number and fax number are not working. How can you be reached?
  We apologize for this inconvenience! Emailing works best for now. Our e-mail address is: info@feelingsfactory.com Our temporary phone number is: (919) 740 7846. Leave a message (speaking slowly & clearly). We WILL return your call.
  http://feelingsfactory.com/contactus.mgi

  How can I pay for my order? Do you take purchase orders?
  We take payment three ways: --Pay by credit card, using your own Visa or Mastercard. We use PayPal's secure site which will instruct you during check-out. You do NOT need to be a member of PayPal make payment. --Pay with an authorized signed pur
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  How much does shipping cost?
  We have a tiered shipping charge. For items that cost under $10, shipping is $8.95 For a subtotal between $10 and $20, shipping runs $12.95. For a subtotal between $20 and $50, shipping runs $16.95. For a subtotal between $50 and $100, shipping
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  Do I have to pay taxes or a VAT?
  Customers residing in North Carolina will be assessed the state sales tax, currently 7.75%. Taxes for other states or Canada are subject to your local laws, but we do not assess sales tax on your purchase.
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  Do You Have a Printed Catalog?
  Our most recent catalog is now outdated and we do not have a new one in the works. Maybe next year!

 



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